Operations

Manage non-conformance investigations, root cause analysis, CAPA systems, and supplier quality in regulated manufacturing.

Run verification commands and confirm output before claiming work success

Write effective incident postmortems using blameless culture principles, root cause analysis, and organizational learning frameworks.

Design lead lifecycle, scoring, routing, and CRM automation to align marketing, sales, and customer success workflows.

Optimize job sequencing, line balancing, and changeover decisions in discrete manufacturing using constraint theory and disruption response frameworks.

Analyze REST and HTTP APIs for latency, errors, throttling, stages, and authorization health with parallel AWS CLI commands.

Diagnose and fix Claude in Chrome MCP extension connectivity issues and native host conflicts.

Design company operating systems using EOS, Scaling Up, or OKR frameworks with accountability charts, scorecards, and meeting rhythms.

Break down complex work into 5-10 focused, verifiable tasks with clear dependencies and success criteria.

Design hiring plans, compensation frameworks, org structure, and retention strategy for scaling companies.

Prepare for adversarial board questions with stress-tested numbers, anticipated hard questions, and leadership narratives that demonstrate clear-eyed reality.

Conduct rigorous failure analysis using root-cause investigation to extract actionable learning and prevent recurrence.

Detect and fix strategy misalignment between company goals and team execution using cascade mapping and conflict detection.

Score organizational health across 8 C-suite dimensions using traffic-light benchmarks and identify at-risk functions with drill-down recommendations.

Design cancel flows, build dynamic save offers, and set up dunning sequences to reduce voluntary and involuntary churn.

Implement and maintain ISO 13485-compliant quality management systems for medical device organizations with documented procedures, audit workflows, and regulatory compliance frameworks.

Resolve freight exceptions, shipment delays, damages, losses, and carrier disputes using codified protocols.

Clear freeze boundary to allow edits to all directories during session.

Manage returns authorization, inspection, disposition routing, refund processing, fraud detection, and warranty claims with expert operations knowledge.

Discover hidden dependencies between issues and establish proper work order through systematic search and linking patterns.

Design production observability architectures, configure collectors, instrument applications, and optimize telemetry pipelines using OpenTelemetry best practices.

Generate operational runbooks from service names with deployment, incident response, and rollback templates.

Assemble comprehensive board and investor decks with C-suite perspectives, narrative frameworks, and structured storytelling for governance meetings.

Optimize discrete manufacturing scheduling, job sequencing, line balancing, changeover reduction and bottleneck resolution using constraint theory and proven scheduling methods.

Manages technology incidents from detection through resolution with severity classification, timeline reconstruction, and post-incident reviews.

Design structured interview loops, standardize questions, and calibrate hiring processes for consistency.

Debug and optimize email infrastructure for 99.9% deliverability across SPF/DKIM/DMARC, blacklists, and inbox placement.

Configure Odoo salary structures, payroll rules, leave policies, and journal entries with step-by-step instructions and debugging guidance.

Pause and ask targeted questions to eliminate ambiguity before implementing work.

Structure on-call handoffs with incident tracking, investigation status, and context transfer templates for reliable shift continuity.

Configure and manage Jira projects, workflows, JQL queries, automation, dashboards, and advanced features.

Log and track board meeting decisions with two-layer memory architecture separating raw transcripts from founder-approved decisions.

Audits token consumption across agents, skills, MCP servers, and rules. Identifies bloat and recommends optimizations.

Manage carrier portfolios, negotiate freight rates, track performance, and maintain strategic carrier relationships using scorecarding and RFP frameworks.

Guide entrepreneurs to define authentic company values and culture using minimalist principles before hiring.

Design ISO 13485-compliant document control systems with numbering, approval workflows, change management, and 21 CFR Part 11 electronic record compliance.

Systematically diagnose and resolve pod failures, cascading restarts, and resource issues in the crs Kubernetes namespace using triage workflows and log analysis.

Design operations, execute OKRs, build scaling processes, and identify bottlenecks for growing companies.

Conduct structured 45-minute founder interview across 7 dimensions to build persistent company context file for C-suite advisory.

Recognize and preserve productive design tensions instead of forcing premature resolution using config, parallel implementations, or documented trade-offs.

Negotiate freight rates, manage carrier portfolios, track KPIs, and allocate freight using transportation domain expertise.

Design cancel flows, save offers, and dunning strategies to reduce voluntary and involuntary subscription churn.

Create GitHub issues with strict testable acceptance criteria gating to block execution until tasks are properly defined.

Install and authenticate CAST AI agent on Kubernetes clusters (EKS, GKE, AKS) via Helm or Terraform for cost optimization and autoscaling.

Optimize multi-facility electricity and gas procurement, tariff analysis, demand charge management, and renewable PPA evaluation for $15M–$80M energy portfolios.

Design and optimize vehicle routing, warehouse operations, and supply chain networks using operations research methods and metaheuristics.

Create and maintain ADRs that document technical decisions, rationale, and consequences with templates and lifecycle guidance.

Estimate hybrid human+agent development work using PERT statistics, confidence bands, and calibration feedback loops.